Frequently Asked Questions
Everything you need to know about your BBXBRAND experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but usually arrive within 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fits range from oversized to tailored silhouettes.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can cancel or change your order within 1 hour of placement by contacting our support team.
Are your materials sustainably sourced?
At BBXBRAND, we prioritize high-quality, durable fabrics. We are currently transitioning 60% of our collection to organic cotton and recycled polyester to reduce our environmental footprint.
Do you restock items that are sold out?
Many of our core pieces are restocked seasonally. However, our 'Limited Drop' collections are one-time releases and will not be restocked once sold out.